Protecting your private information is our priority. This Statement of Privacy applies to
thermflo.com, zonatherm.com and ThermFlo and Zonatherm and governs data collection and
usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ThermFlo
and Zonatherm include thermflo.com, zonatherm.com and TFI/ZPI. The TFI/ZPI website is an
Information site. By using the TFI/ZPI website, you consent to the data practices described in this
statement.
Collection of your Personal Information
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to
use certain products or services available on the Site. These may include: (a) registering for an
account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers from selected third parties; (d) sending us an email message; (e)
submitting your credit card or other payment information when ordering and purchasing products
and services on our Site. To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us. We
also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
TFI/ZPI does not sell, rent or lease its customer lists to third parties.
TFI/ZPI may share data with trusted partners to help perform statistical analysis, send you email
or postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to TFI/ZPI, and
they are required to maintain the confidentiality of your information.
TFI/ZPI may disclose your personal information, without notice, if required to do so by law or in
the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on TFI/ZPI or the site; (b) protect and defend the rights or
property of TFI/ZPI; and/or (c) act under exigent circumstances to protect the personal safety of
users of TFI/ZPI, or the public.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by TFI/
ZPI. This information can include: your IP address, browser type, domain names, access times
and referring website addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use of the TFI/ZPI
website.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally
identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information
if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal law,
provide a good or service requested by you, or reasonably anticipated within the context
of our ongoing business relationship with you, or otherwise perform a contract between
you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of
free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
Children Under Thirteen
TFI/ZPI does not knowingly collect personally identifiable information from children under the
age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
E-mail Communications
From time to time, TFI/ZPI may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open
an email from TFI/ZPI or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from
TFI/ZPI, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
Changes to this Statement
TFI/ZPI reserves the right to change this Privacy Policy from time to time. We will notify you
about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our site, and/
or by updating any privacy information on this page. Your continued use of the Site and/or
Services available through this Site after such modifications will constitute your: (a)
acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by
that Policy.
Contact Information
TFI/ZPI welcomes your questions or comments regarding this Statement of Privacy. If you
believe that TFI/ZPI has not adhered to this Statement, please contact TFI/ZPI at:
ThermFlo and Zonatherm
875 Busch Parkway
Buffalo Parkway, Illinois 60089
Telephone number:
847-353-5400
Effective as of July 2020
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